Senior Product Designer

Course Hero is scaling! We are searching for a new product designer to join our growing team that’s on a mission to transform studying into a seamless experience for every course! Founded in 2006 and now part of Learneo Inc, Course Hero designs and builds delightful ed-tech products serving over +25M monthly active users. Our vision is to build a world where every student graduates, confident and prepared. If you’re a passionate and curious problem solver, come with us to improve the student learning journey!

We’re hiring a senior product designer to own the end-to-end design of the Question and Answer (Q&A) marketplace platform and products. The Q&A team creates solutions that answer students’ study questions with experts' help and generative AI answers. You will be one of the key drivers in rapid prototyping, launching new AI chat interfaces, iterating on existing features, and researching to influence product decisions.

Here Are More Ways You’ll Make An Impact:

• Contribute to our Q&A team’s vision and strategy
• Lead the end-to-end design process on high impactful projects
• Act as a strategic partner to product managers to break down complex, ambiguous problems into simple and elegant solutions
• Partner closely with engineers to build and deliver high-quality digital products and AI solutions.
• Collaborate with our UX research team to understand students’ study behavior, and demonstrate qualitative and quantitative data to create thoughtful experiences that meet both user & business needs.
• Present work and communicate design decisions to stakeholders with confidence and clarity to gather feedback, iterate on and refine design solutions.
• Design end-to-end user experiences through collaborative brainstorming, user journeys, wireframes, interactive prototypes, and polished visual design comps using Figma.
• Execute pixel perfect responsive design and work with the engineering team to execute.
• Iterate on your products post-launch based on insights on how they are performing in the real world.
• Help evangelize human-centered design approaches all over the company.

Are You Our Senior Product Designer?

• 5+ years of experience in a leading individual contributor role designing user experiences.
• Showcases portfolio with case studies demonstrating end-to-end design process, impact on users’ and business’ needs, and excellent visual design craft
• 2+ years of consumer-facing product design experience launching habit-forming products that customers love
• Demonstrates strategic & creative systems thinking i.e. able to understand a complex system, able to turn complex consumer problems into simple and engaging products, able to think strategically about business problems and invent UX concepts to solve them.
• Prides in being a hands-on designer i.e. comfortable with all phases of the design process from high-level concepts down into the smallest UI details.
• Thrives in working in a fast-moving agile environment and collaborating cross-functionally with other designers, product managers, engineers, UX researchers, data analysts, customer support teams, marketers, and more.
• Demonstrates proven track record of iterating on products post-launch based on user data about how the designs are performing.
• Communicates thoughtfully & effectively with leadership qualities, radical candor, and growth mindset.

Bonus Points If You Also Have:

• Designed for multi-sided marketplace products and user-generated content
• Passion for ed-tech
• Designed products powered by Machine Learning and AI
• Drove the design of at least one mobile app for both iOS & Android

Benefits & Perks:

• Competitive salary, annual bonus, and RSUs
• Medical coverage, including full dental and vision
• Life and disability benefits
• 401(k) program (US) / retirement savings plan (Canada) with company match
• One month paid sabbatical after 5 years at the company
• Education reimbursement
• Professional development workshops & industry conferences
• Paid parental leave
• Flexible work schedule
• Social responsibility program (volunteer time off and donation matching)
• Annual wellness stipend
• Monthly tech stipend
• Annual family planning stipend
• Quarterly snack boxes delivered to your door

Equal Employment Opportunity Statement (EEO):

We are an equal opportunity employer and value diversity and inclusion within our company. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

About Course Hero:

Course Hero is on a mission to help students graduate, confident and prepared. The online learning platform offers over 60 million course-specific study resources created by and for students and educators, as well as 24/7 tutor help. More than 65,000 verified college educators use Course Hero to collaborate with other faculty and share resources to hone new strategies for instruction. Everyday, students, educators and tutors help more than 20 million students make every study hour count.

Join us on our mission!

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