Platform Engineer

Amenities is the Digital Membership Platform for healthcare. The US healthcare system is a billion dollar industry and is modeled around providing care at a hefty expense. And yet, most healthcare experiences are awful and loyalty hardly exists in this industry.

Our mission is simple: build loyalty. Amenities Health helps large US health systems to (1) acquire new patients, (2) modernize their tools and (3) win patient loyalty. We build white labeled products & membership services designed to lock-in loyalty (think Amazon Prime or Costco memberships).

At Amenities, you’ll be surrounded by experienced industry leaders and driven technology experts paving the paradigm shift in healthcare, including:

• CEO is ex-McKinsey, MD, 2nd time founder, & former digital health executive.
• Product team responsible for the industry-leading patient portal (3M accounts, 80% patient adoption, and 700k monthly users).
• Engineering team includes former founders, ex-Cerner, ex-Apple, and more.

Our company values are:

• Go big, little fixes won’t cut it
• Delighting members is really smart business
• Hire clever, motivated people, and trust them to figure it out
• We do our best work when healthy, rested, and connected

As we experience tremendous market demand for our product and on the heels of a successful Series A funding round, we're actively growing the team across sales, marketing, product, engineering, design, and customer success functions.

Job Description

Compensation: $125,000-150,000/yr base salary, with the addition of equity

Location: Fully Remote, butmust be based in the United States with citizenship

We are seeking 1 talented platform engineer to join our dynamic team. As a platform engineer at Amenities, you will be working with other engineers and our product managers to create and support the build, test, release, and infrastructure automation systems to support our first product, the “digital front door” (DFD). The DFD is a mobile and web app patient portal where patients can schedule appointments, message their care team, view test results, etc.

The platform engineering tech stack is currently:

• Infrastructure
  • Azure
  • Terraform and CDKTF (C#)
• Observability
  • Datadog
  • Synthetic monitoring via Checkly (TypeScript)
• CI/CD
  • GitHub Actions
  • Expo
  • Deploying apps to the Apple and Google stores

This role offers a unique opportunity to work on cutting-edge technologies and contribute to the reliability, scalability, and efficiency of our systems.

Responsibilities

Collaboration and Communication

• Work closely with cross-functional teams, including development, product, and QA, to drive system improvements and resolve issues.
• Contribute to documentation and knowledge-sharing initiatives to enhance team efficiency.

Infrastructure Automation

• Design, implement, and maintain automated infrastructure provisioning and configuration management systems.
• Collaborate with development teams to integrate CI/CD pipelines and ensure a seamless deployment process.

Release Automation

• Develop and maintain release automation processes, ensuring reliable and repeatable software deployments.
• Collaborate with development and QA teams to automate testing and validation processes within the deployment pipeline.

System Monitoring and Performance Optimization

• Implement and manage monitoring solutions to ensure the health and performance of our applications and infrastructure.
• Identify and resolve performance bottlenecks and optimize system components for maximum efficiency.

Reliability Engineering

• Build and maintain systems for high availability, fault tolerance, and disaster recovery.
• Participate in incident response and post-incident reviews to continually improve system reliability.

Qualifications

• A resourceful engineer with a startup mindset
• You’re motivated to build internal platforms from the ground up alongside a small, talented, high-trust team
• You thrive in an environment of autonomy and ownership
• 3+ years of experience as a Platform Engineer, DevOps Engineer, or Site Reliability Engineer at a high-performing company or team
• Experience with some (all are not required) of the existing technologies listed above
  • Strong knowledge of cloud platforms (AWS, Azure, or GCP) and infrastructure-as-code concepts (e.g., Terraform)
  • Experience with CI/CD tools
  • Experience with observability systems
  • You have experience with, and a passion for, automation
• Excellent communication (verbal and written) with both technical and non-technical stakeholders
• Solid understanding of networking principles and security best practices
• Excellent problem-solving and troubleshooting skills

Additional Information

We’re a young company (10-20 employees), but we believe firmly that happy, healthy employees will do their best work.

Fully remote

Company onsite gatherings (in person) 3x per year

Equity options in a company you are shaping

Macbook shipped before your start date + a $1,000 home office setup stipend added to your paycheck after 30 days employment

If you are a creative, talented, and driven engineering professional looking for a new challenge, we encourage you to apply for this exciting opportunity and join our team.