Web & Creative Project Manager

Ignite Visibility is hiring an Interactive Project Manager who will work with the Creative & Web Development team to focus on delivery of creative & web-based executions. This person will oversee a broad range of creative & web projects and internal/external partner relationships simultaneously. The Interactive Project Manager will demonstrate strong communications, collaboration, and communication while working closely across multiple agency teams. The Interactive Project Manager is a creative problem solver, organized, and enthusiastic about the creative process. Ultimately, the primary role of the Interactive Project Manager is to ensure that the agency provides work that is on-time and on-budget and above all, aligns with our creative vision and surpasses client expectations.

Essential Functions:

Project Planning & Maintaining

• Support the Creative Director in developing and maintaining project scopes, and budgets.
• Develop and maintain timelines.
• Manage a wide variety of creative projects simultaneously, including, but not limited to integrated campaigns, website development, branding, digital content, video and/or photo production..
• Create and maintain schedules and budgets, securing appropriate internal and external approvals, coordinating action items and communication cross-functionally with all internal teams to maintain workflow through project completion.

Internal Lead Stakeholder

• Work closely with internal agency teams to ensure the client’s vision is fully realized by strategizing, identifying and solving the client’s business and/or creative problems.
• Communicate with internal and client teams effectively to ensure expectations are set and all deliverables are met on schedule.
• Key stakeholder in all meetings throughout the post-sale project life - anticipating potential issues during the production phase and proactively providing smart creative solutions.

Client Services

• Manage ongoing daily communication with clients, including weekly status updates.
• Work to understand business objectives, challenges and opportunities of target and industry for each client.

• Provide strategic branding thought leadership, expertise and world-class service to expand business relationships.
• Oversee the development of creative briefs.
• Develop and implement new processes to increase efficiencies and effectiveness of research, measurement, and strategy work for teams.
• Support Interactive Producer to manage vendor paperwork (including NDAs, requests for new contracts, new vendor paperwork, additional scope requests, etc.) and manage invoice process.

Qualifications:

• Minimum of 2+ years experience in hands-on production & project management of creative and website project in a creative and/or advertising agency or production company.
• Must be comfortable being client facing and engaging multiple groups within the client’s organization when leading coordination for larger projects.
• Interest in and aptitude for creative business and marketing solutions.
• Experience in creative production, with the ability to coordinate efforts with cross-functional teams from the conception of a project to delivery of assets with attention to detail, enthusiasm for the process, resourcefulness and exceptional client services.
• An understanding of the creative project process and the ability to monitor progress for timely execution.
• Experience with Adobe Creative Suite for creative production (resizing images, outputting multiple file types, basic editing)
• Experience with online platforms including CMS (WordPress, Joomla) and e-commerce (Shopify, WooCommerce)
• Must be able to track and stay on budget through project conception to completion.
• Excellent judgment with the ability to proactively identify issues and/or obstacles and effectively create solutions.
• Superior ability to work in a collaborative manner, both with internal teams and clients.
• Ability to make sound decisions, think strategically, problem solve, multi-task while remaining hyper-focused on the details.
• Must possess good organization, meeting management, time management, and excellent written and verbal skills.
• Strong interpersonal, verbal and written communication skills.
• Strong presentation skillsAbility to operate with significant autonomy and discretion.
• Knowledge of all functional agency departments, capabilities and service areas.
• Understanding of a wide range of industries, markets and brands, and what it takes to stand out and service them.

Additional Skills (not required):

• Experience with Sketch, Adobe xD, Figma
• Experience with web development languages (HTML, CSS, JS, PHP)
• Experience with Adobe Media Encoder (or similar)

Location

San Diego, CA