Principal Sales Engineer

(Full Time) Principal Sales Engineer at Cortex (United States) | BEAMSTART Jobs

Principal Sales Engineer

Cortex United States

Date Posted: 10 Jun, 2023

Work Location: San Francisco, United States

Salary Offered: $175000 — $250000 yearly

Job Type: Full Time

Experience Required: 6+ years

Remote Work: Yes

Vacancies: 1 available

About Cortex

Cortex is an internal developer portal built to accelerate the path to engineering excellence. Companies like Docker, TripAdvisor, and Brex use Cortex to catalog, score, and assign action to improve service quality and velocity, so devs can get back to work that drives the business forward.

We’re fully remote and welcome candidates from anywhere in the US! We have quarterly offsites where we fly the whole team out to meet in person, build stronger relationships, kick off important projects, and have fun!

We’re a small but mighty group of ~50 passionate individuals excited about building a product that developers love. We raised $35M in Series B Funding in 2023 led by IVP with Sequoia Capital and previously raised a series A co-led by Tiger Global and Sequoia Capital.

Job Summary

We are seeking a Principal Sales Engineer to join our team. We’re looking for a Sales Engineer who will take ownership of customers' experience and operate as a high-level individual contributor. You will join our small tight-knit team working cross-functionally with Sales, Marketing & Engineering to create a major impact on our product direction and company culture.

Responsibilities

1. Establish relationships with engineering, SRE, DevX, and security teams acting as their technical resource throughout the pre-sales cycle.
2. Work side-by-side with our account executives to technically scope opportunities and partner on pre-sales engagement.
3. Understand and empathize with service architecture hurdles and headaches, delivering valuable technical solutions.
4. Guide prospects in implementing Cortex best practices and delivering ad hoc product sessions.
5. Implement internal solutions or enhance processes that improve quality of life for other sales engineers on the team.
6. Provide guidance and feedback to engineering and product development teams from experiences in the field.
7. Ensure the technical win for Cortex with tailored product demonstrations, guided enablement and onboarding, as well as routine technical office hours.
8. Work strategically and creatively to ensure the prospect’s success during implementation, devising innovative solutions when appropriate.
9. Attend conferences, helping to evangelize Cortex to the engineering community.
10. Up to 50% travel required.
11. Coach, mentor, train, and provide feedback to more junior members and additionally your peers on the Sales Engineering team.

Qualifications

1. B.S. in Computer Science, Computer Engineering, Electrical/Mechanical/Aerospace Engineering or related field, or equivalent work experience.
2. 8+ years of hands-on industry experience at high growth start-up environment.
3. Strong understanding of microservices and SaaS product to answer technical questions or concerns from customers.
4. Experienced with writing scripts, automation, and operations for setting up, onboarding customers.
5. Experience with several technologies in the software development and monitoring space such as APM, Observability, Security and Compliance, Containerization and Orchestration, Code Coverage, etc preferred.
6. Strong written and verbal communication for driving adoption and resolve questions/concerns/objections from customers.
7. Highly organized, flexible, with can-do attitude.
8. Strong problem investigation and resolution skills.
9. Ability to mentor and coach junior team members.
10. Ability to provide guidance and feedback on best practices in pre-sales execution to leadership.

Perks & Benefits

1. Competitive salary and equity/stock options.
2. Comprehensive medical, dental, vision, and life insurance benefits.
3. $400 monthly perks stipend.
4. 401k plan.
5. Unlimited PTO.
6. Gender-neutral parental leave.
7. Quarterly team retreats (previously San Francisco, Miami, Austin).

Noteworthy: Our job titles may span more than one career level. The base pay for this role starts between $175,000 and $250,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable pay, equity, and benefits.