About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit
Job Role : Network Engineer
Work Location: Santa Monica, California, (Onsite)
We are currently seeking a network engineer for our IT Operations Team to support the smooth and efficient operation .Strong technical skills for troubleshooting and problem analysis is required, along with the ability to clearly communicate to internal clients and teams. A working knowledge of network technologies, LAN/WAN/Wireless technologies, VOIP and Collaboration Solutions, remote access solutions, network security, identity management, DNS, and DHCP is desired.
Job Functions:
- Diagnose and solve problems, frequently under time constraints and business pressure
- Contribute to detailed network performance analysis for application traffic
- Work with network vendors and global/regional IT groups to resolve problems compliant with SLAs
- Support firewalls and the remote access environment, including client VPN
- Conduct maintenance and patching of the operational environment with appropriate testing
- Assist in the implementation of new networks and upgrades
- Provide Wide Area Network reliability, availability, and performance reporting
- Maintain high quality network documentation
- Maintain and implement high quality operational standards, processes and procedures
- Maintain network redundancy, backup and recovery processes, and disaster recovery procedures
- Build partnerships and trust with other information technology areas, vendor technical staffs, and customers in the business units.
- Identify opportunities and implement solutions to improve availability, reliability, efficiency, performance and overall service
- Maintain & enhance knowledge of key technologies
- Participate in on-call rotation, and as such, work out of standard business hours will occasionally be required
Essential:
Experience providing WAN & LAN support in diverse environments for a minimum of two years
- Cisco Certification (CCNA or higher)
- Demonstrate a working knowledge with the following:
- Network infrastructure (WAN, MAN, LAN, Wi-Fi, QoS for Data, Voice, and Video)
- Network protocols (IP, OSPF, BGP, RIP, IPSec, etc.)
- MPLS / VPN / Hybrid WAN / SD-WAN / Metro Networks / leased lines
- Network Hardware (Cisco routers and switches, cabling, Palo Alto firewalls)
- Network configuration related to Cloud Providers such as AWS, Azure, and GCP
Network Automation tools and methodologies (Puppet, Chef, Ansible)
- Ability to code in common scripting language, Python preferred
- Network performance analysis and reporting
Remote Access solutions (client VPN, small office VPN, business to business VPN)
Network security (firewalls and security monitoring)
Public and private DNS (Microsoft/AWS Route 53), DHCP
- Network Monitoring & troubleshooting (PRTG, Nagios, MRTG, Wireshark, NetFlow, Riverbed Profiler, SNMP)
Identity Management (Active Directory, ADFS, Azure AD, 2 Factor Auth, TACACS, Cisco ACS, Radius, PEAP)
- VOIP and Collaboration Systems (Skype for Business, Teams, Slack, Avaya)
- Operating systems: Microsoft (Server and Desktop), Mac OS X, Linux
- Microsoft Office 365 & Visio Professional
- Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organization
- Proven ability to work effectively within and across teams, developing and maintaining collaborative relationships with people from different cultures and diverse backgrounds
Desirable:
Bachelor’s Degree in Computer Science or Engineering or closely related field or comparable education and experience
Understanding of basic Dev/Ops methodologies including sprints, scrums, and workflows
International experience is beneficial. Additional languages a plus
Experience developing and following Incident, Change, and Problem Management processes within an ITIL based framework
ITIL Foundation Certification a plus