Senior Manager, Software Engineering (Mailchimp)

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Intuit Mailchimp is the leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools.

Join our product development organization as a Senior Manager to help our customers effectively configure and manage their Landing Pages and Surveys. The Landing Pages and Surveys team is on a journey to modernize capabilities to serve our customers better, and through this journey we want to uphold the highest operational excellence standards and deliver stellar user experiences.

Intuit Mailchimp is a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our NYC or Atlanta office two or more days per week.

Responsibilities

• Provide constructive and clearly communicated feedback and co-create growth plans with individuals. Build a high performing team by hiring and evaluating team members performance based on Intuit’s engineering rubrics.
• Lead operational excellence to deliver highly available, scalable web applications with holistic ownership and utmost attention to quality, security, and performance metrics for APIs and experiences.
• Engrossed in the details of the product, tech, and architecture in order to co-create a feasible development plan with cross-functional stakeholders (Product management and Design).
• Lead the evolution of our capabilities on both Frontend and Backend and drive within your domain capabilities the continuous modernization and improvement of our operational and performance metrics.
• Coach the team to deliver high-value outcomes, managing deadlines and deliverables, while keeping transparency over the rationale. Help teams sift through any noise with clearly communicated vision and priorities.
• Collaborate with peer managers to provide coherent group leadership and foster a stronger together culture that deeply values diversity, equity and inclusion.
• Proactively identify team blockers. Define and execute remediation steps to keep the team velocity and deliverables value to customers high.
• Ready to quickly learn and review the code, when needed for evaluation and discussions, and comfortable navigating PHP, React, MySQL, AWS technologies, and speaking to a diverse set of languages such as Go, Kotlin/Java, Spring Framework.

Minimum Requirements

• You have 3+ years experience as a software engineering manager for one or more teams.
• You have 8+ years of hands-on software development experience, with a strong track record of full stack development from both backend and frontend. Bonus points if you have strong experience with microservice architecture and single page application frameworks, specifically React.
• You have demonstrated experience working across different altitudes, from code quality/delivery management and reviewing technical architecture proposals to communicating strategy and domain capabilities plans with team and senior leadership.
• You demonstrated experience leading the team through change (change management) and establishing cross-functional (with product management and design) collaboration rhythm that provides clarity to the team.
• You have demonstrated experience growing team members craft skills and competencies, and providing them with challenging growth opportunities and constructive feedback.
• You have demonstrated experience working across teams and functions to break down barriers and enable teams to move with urgency.
• You are patient, resilient, and willing to take on work even when it's challenging, ambiguous, or intense.
• You have a desire to pursue collaboration even when it introduces dissent; you value bringing diverse perspectives to the table.
• You understand how to augment humility with the courage to propose, develop, and defend ideas you feel passionately about.
• You have a commitment to increasing efficiency in the workplace by continuously reviewing and adjusting processes, org structure, tools, etc.