Business Systems Analyst (Analyst/Programmer, Foundation)

Business Systems Analyst (Analyst/Programmer, Foundation)

Job no: 541946
Work type: Staff
Location: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

Join our dynamic ERP Systems team as a Business Systems Analyst, to play a crucial role in supporting SDSU’s PeopleSoft Campus Solutions student information system, known as “my.SDSU.” Under the direct supervision of the Director of ERP Functional Support and Analysis, and in close collaboration with the College of Graduate Studies (CGS), the Business Systems Analyst provides specialized technical analysis and support, primarily focusing on the Student Records module.

Duties and Responsibilities

• Work closely with CGS and other campus units to ensure effective communication, needs assessment, and solution implementation.
• Support the College of Graduate Studies in meeting their operational requirements.
• Assist in module configuration, maintenance, and technical needs analysis.
• Aid in data analysis, query execution, and automation setup for file processing.
• Triage, troubleshoot, and assist to resolve technical issues within the my.SDSU system and related systems.
• Provide additional support for local reporting needs and user assistance.
• Partner with various campus units to identify and address technical needs.
• Aid in the implementation of new technical enhancements and ensure timely issue resolution.
• Manage and validate data, ensuring accuracy and reliability.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for partial telecommuting with onsite work in San Diego.

Education and Experience

To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience.

Key Qualifications

• Bachelor’s degree OR four years of professional, relevant working experience is required.
• 1+ years of technical business and system analysis work.
• Experience supporting ERP applications and providing deliverables preferably in higher education or other regulated industries.
• General knowledge of user support and the development of workflows and key progress indicators of efficiency of support.
• General knowledge of PeopleSoft CMS or related ERP systems used in Higher Education.
• General knowledge of PSQuery or other technical database languages used to create queries to pull data from an enterprise system into formats useful for technical team.
• General knowledge of higher education enrollment business processes, procedures, and systems.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,834 per month.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 3, 2024. To receive full consideration, apply by September 2, 2024. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status.