Field Application Engineer
Delta Electronics (Americas) Fremont, California, United States
Company: Founded in 1971, Delta Group is the global leader in power and thermal management solutions. Our mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses our role in addressing key environmental issues such as global climate change. With our concern for the environment, we continue to develop innovative energy efficient products and solutions. We realize the more energy efficient Delta’s Electronics becomes, the greater our impact on reducing global warming. Delta Electronics (Americas) Ltd, a CA corporation, is the Americas region headquarter of Delta Group.
Thermal Field Application Engineers work with Solution engineering team, Partners and Customers for successful bridge technical issues with good conversion. This also includes the presales activities, where one has to assist in formulating the product specifications and solutions as per the customer's needs and accelerate the sales procedure accordingly. Also, one has to design the training material involved in the technical field training and assist in providing field training to the sales team.
Duties/Responsibilities:
- Strong communication and organizational skills:
- Ability to understand a customer needs and to probe for answers, and then determine a solution and advocate that solution to the customer.
- b) Ability to work with customers and internal stakeholders and make sure all deliverables meet schedule.
- Build and Maintain relationship with key OEM/ODM customers to engage early design in jobs.
· Maintain a high degree of technical knowledge: Collaborating with sales team, engineers, and product managers for obtaining accurate information of application usage, system operations, and product management.
· Working closely with HQs and Factory in Asia to follow project status..
· Performing the desired tests and installation procedures: Preparing detailed schedule regarding the project specification, conducting research on market trends in field application, and analyzing the emerging trends for recommending the new application engineering products.
· Capacity to identify risks and raise issues to relevant stakeholders
· Quick learner and flexible to adopt of company working culture and processes
Qualifications:
- Bachelor Degree in Electrical/Mechanical Engineering is required; Master of Science in Electrical/Mechanical Engineering preferred
- 3+ year’s professional experience as a Design Engineer, Field Applications Engineer, Solutions Engineer, or similar role in Thermal related product Company.
Preferred
· Self-driven and results oriented
· Ability to work under pressure and to maintain deadlines
· Excellent verbal and communication skills
· 20% Travel required with overnight stays
· Strong Microsoft Outlook, Word, Excel, Power Point, and effective presentation skills
· Bilingual in Mandarin is a plus