As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list.
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
The Job at a Glance
Our Director of Engineering will drive all things Cloud Engineering & SRE. Strategic planning, cloud architecture, managing budgets, fostering deep connections and collaboration across teams to deliver impactful initiatives and drive excellence in all areas. Bringing a continuous improvement mindset to life - you'll evaluate emerging technologies and industry trends, our processes and people-needs to position us for success and maximize our operational efficiency.
A Typical Day
- Champion a culture of quality, excellence and innovation with a continuous improvement foundation
- Attract, develop, motivate and retain top talent; keeping performance management top of mind; Foster a continuous learning mindset
- Distill strategic functional and organizational opportunities, influence and persuade others to support them
- Conduct capacity planning assessments to ensure systems can handle anticipated growth and optimizing systems performance to meet service level objectives
- Define yearly OKRs for your function, aligning them to organizational mission, vision and goals; Drive strong team alignment
- Evaluate emerging technologies and industry trends, ensuring we are best positioned to maximize their usage or to know that we should avoid them entirely
- Identify, nurture and maximize vendor partnerships to drive our engineering and business needs
- Develop, drive and deliver function and organization wide initiatives, driving maturity and excellence in all areas
- Collaborate with cross-functional teams to define technical requirements, prioritize initiatives, and drive alignment towards common goals
- Measure the effectiveness and efficiency of our processes – seek to distill and drive improvement opportunities across the board
To Land This Opportunity
- 5+ years in a leadership and management position
- You can master one or more cloud platforms (Azure preferred) and cloud native tooling Kubernetes, Docker, Terraform/OpenTofu, TFLint, Ansible, Packer, OPA, Terragrunt, Consul, Vault, KMS etc
- You have a deep understanding of various technical domains, including systems architecture, cloud networking concepts (e.g. VPCs, subnets, routing, load balancing, Firewalling (including WAF), and security groups); Should be proficient in designing, building and maintaining complex and scalable systems
- You are an expert on cloud security best practices, including identity and access management (IAM), encryption, and security group configurations, SAST & DAST tooling (CrowdStrike, Qwiet.AI, Prisma Cloud etc)
- You have led ITIL4-centric incident management processes coordinating cross functional teams to resolve issues quickly and minimize impact; coordinating Problem Management actions post incident
- You have experience with disaster recovery and resiliency patterns and procedures
- You’re knowledgeable of best practices, SLA/O/I’s, Golden Signals, monitoring and alerting, escalations etc
- You are passionate about cloud monitoring and logging tools like AWS CloudWatch, EFK/ELK Stack, OpenTelemetry, Dynatrace, Datadog, New Relic, PagerDuty/OpsGenie etc
- You demonstrate experience in building high performing teams and talented individuals
- Bonus Points if you have a degree or higher in Computer Science or equivalent, relevant industry certifications
About Your Future Team
The E-commerce team is a fast-growing group that embraces the rapid change that comes with incredible growth. We bring our whole selves to work each day- personality and all -in true Parts Town style.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
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