Brief Description
As theDatabase Account Manager , you’ll serve as a team lead in the Database Account Management department. The Database Account Manager provides direct end-user support to our portfolio clients and assists in file generation and analysis in support of our clients’ fundraising efforts. Your role will be crucial in enhancing our clients' fundraising campaigns through data enhancement and audience segmentation.
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.
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Your impact:
- Provide daily support to portfolio clients.
- Execute client fundraising campaigns by enhancing data and segmenting audiences.
- Assist in designing and enhancing reports, including layouts and formats, to aid in fundraising efforts.
- Manage workflow documentation on assigned projects and ensure project deadlines are met.
- Oversee automated data feeds between client databases.
- Lead client training sessions on proprietary software.
- Assist in testing proprietary software.
- 5+ years of proven experience in database management.
- Bachelor’s degree in computer science, information technology, or related field.
- 3+ years of supervisory experience.
- Knowledge of fundraising software.
- Proficiency in MS Office Suite.
- Well-developed project management skills.
- A commitment to delivering error-free work and exceptional customer service.
- Excellent organizational, communication, and interpersonal skills.
- Ability to work collaboratively in a fast-paced, dynamic environment.
- An ability to prioritize and multi-task effectively.
- Meticulous attention to detail.
- Some knowledge of SQL preferred.
- Do meaningful, life-changing work every day by supporting the nation’s most beloved nonprofits and service organizations.
- Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
- Collaborate with industry subject matter experts among over 5,000 employees across the enterprise.
- Earn a competitive salary and have access to comprehensive health, wellness, and retirement benefits.
- Enjoy paid holidays and generous paid time off, ensuring you have the time and space to recharge and pursue your other passions.
Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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