DevOps Engineer II

Qualifications

• 5+ years in IT Operations or Systems Administration/Management
• Experience with blended Microsoft and Linux infrastructures, preferably at the enterprise level
• Experience in software deployment tools and solutions
• Experience in configuration management tools and solutions
• Expertise and experience in system monitoring and analysis using Splunk or similar log analyzers
• Expertise and experience in Windows triage and support
• Solid understanding of IP networking and VLANs
• Strong experience with PowerShell, DSC or other Infrastructure as Code frameworks
• Experience with virtualization platforms, or containerized workloads such as, Hyper-V, VMWare ESXi/Vcenter, Docker, containers
• Experience managing and supporting ChromeOS and Google Workspace
• Experience in cloud computing such as, Azure, AWS, GCP
• Experience in Linux distributions such as, RedHat, SUSE, Ubuntu
• Process development and process improvement knowledge, such as Lean Six Sigma
• Some project management experience
• Ability to participate in 24x7 On-Call rotation

Responsibilities

• These Engineers have responsibility for the operability of IT systems involved in Point of Sale and other core Domino’s store functions
• Leading system problem solving efforts alongside with Domino’s development and/or support teams
• Designing and implementing Splunk dashboards for effective application and system monitoring
• Defining, developing and maintaining PowerShell automation scripts
• Proactively identifying and resolving system issues impactful to business operations
• Leading or participating in the triage and resolution of critical, high visibility system impacts
• Ensuring application and system configuration compliance for Domino’s systems
• Participating in the operational grooming of store software pilots
• Coordinating software deployments for Domino’s Point of Sale systems
• Delivering store technology operational insights to other Domino’s IT groups
• Analyzing systems and procedures to identify value add improvement opportunities
• Teaching Support teams proper support procedures and techniques
• Working with project teams on new solutions or technologies being developed for stores and ensuring a smooth transition to operations
• Provide technical support and operations training to team members
• Documenting support standards and procedures

About Us

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. If this sounds like a brand you’d like to be a part of, consider joining our team!