Engineer - Hybrid Production

About UsFreeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.SummaryThe Hybrid Production Engineer is responsible for overseeing the technical design, implementation, and continual evolution of the processes and tools used in hybrid event production. This role acts as the technical supervisor of any given event, working closely with Hybrid Technical Leads with providing technical approval, guidance, and process improvements while ensuring that equipment, software, and workflows utilized across our events are up-to-date, efficient, and reliable.This position will support our Audio Visual and Event Technology team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of any of the following locations:Dallas, TXLas Vegas, NVChicago, ILOrlando, FLEssential Duties & ResponsibilitiesServes as the technical supervisor for Hybrid Technical Leads, reviewing and approving event designs, equipment orders, and labor requirementsOwns, builds, and evolves Standard Operating Procedures (SOPs) for various products and tools used in hybrid events such as laptop capture kits, Pearl encoders, and video conferencing setupsCollaborates with management to develop training cadences that ensure all technical staff are proficient in the company’s evolving tools and processesEnsures consistency in the deployment of hybrid event systems and processes across global locationsTroubleshoots and provides advanced technical support for complex event setups, both remotely and on-site when requiredContinuously improves processes, working to simplify event production tools and ensure they are easy to support by less experienced on-site techniciansPerforms other duties as assignedEducation & ExperienceCollege degree preferred; High School Diploma or Equivalent with relevant professional work experience requiredMinimum 5 years of hybrid/virtual event experience, with 2+ years in a technical leadership or supervisory roleStrong experience supporting AV installations within convention and hotel spaces, including integration of livestreaming, recording, and video conferencing systemsDeep proficiency in livestreaming and recording equipment, software, and workflows, including OBS, Zoom, and other industry-standard toolsExperience developing and maintaining Standard Operating Procedures (SOPs) for technical teamsHands-on experience with office tools including Microsoft Word, Excel, PowerPoint, and Adobe Creative Suite a plusTravel RequirementsTravel 25% to 50%What We OfferFreeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.Medical, Dental, Vision InsuranceTuition ReimbursementPaid Parental LeaveLife, Accident and DisabilityRetirement with Company MatchPaid Time OffDiversity CommitmentAt Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.#LI-Hybrid