Network engineer

Job Description

Contract: 6+ Contract

Job Responsibilities:

• Become familiar with client network, organizational structure, processes and procedures to ensure network is available and sustainable.
• Work with client to understand the existing network design and requirements of any new network designs.
• The Engineer is expected to peer with other employees performing similar engineering roles to help minimize risk associated with major network upgrades or changes in the network.
• Test new designs, features, and functionality in a lab environment to verify that they are operating correctly in the live network.
• Support & troubleshoot equipment and network problems through to problem resolution on pre and post production issues.
• Produce written summary report(s) of the status of design projects, equipment and network problems when required.
• Train client's design, implementation and support personnel to configure and operate various network products.
• Work with client to develop Network Operating and Equipment Operating Procedures.
• Support of products within the Customer infrastructure.
• Assist in defining best practice policies for product applications used by Customer.

Base Qualifications:

• Strong background in providing implementation and technical support of networking products in a Service Provider Environment.
• Strong interpersonal skills, ability to work well with many levels of customer engineering and management, ability to work well with the Juniper account team and Technical Assistance Center.
• Detailed technical experience in the installation and operation of IP Routers, Switches, and Firewalls, including hands-on operation of management tools and network analyzers.
• Detailed understanding of the protocols surrounding IP networks, including TCP/IP fundamentals, IP subnetting and supernetting, hierarchical routing principles, routing protocol operation (OSPF and BGP), routing policies at BGP peering points, and VPNs with associated tunneling technologies (L2TP, MPLS, etc.).
• The ability to function in a team environment and recognize and take on tasks with self-direction as well as the ability to take direction from the customer, account team, and Advanced Services Management.
• The ability to communicate well within the Juniper team, articulating customer problems before they become issues, being proactive where possible.
• Hands-on configuration and operational knowledge of Juniper Networks router, firewall, and switching products, with a passion to continue learning and expanding knowledge.
• Utilizing protocols such as OSPF, ISIS, BGP, MP-BGP, MPLS, LDP, RSVP, VPLS, and Layer 3 VPNs.
• Experience with designs/topologies including multi-layered route-reflection, Q-in-Q, Metro Ethernet Forum standards, switched metro Ethernet ring topologies with loop avoidance mechanisms, VoIP, Video delivery, and Content Delivery Networks.
• Experience working on large-scale Ethernet backbones, multi-homing, QoS, BFD, and FRR.
• Utilizing Juniper products, including M/T-series, MX-series, EX/QFX-series, and some SRX/Netscreen.
• Experience working in an environment that includes a large data center laboratory for testing and certifying Juniper products and code revisions, with Spirent and IXIA used extensively.
• Expert-level relationship management, communication, and interpersonal skills to manage face-to-face collaboration with multiple levels of customer management and engineering staff across departments in a responsible and professional fashion.
• In-depth and hands-on experience with traditional routing and switching within enterprise and service provider environments, expected to provide expert-level guidance to customers' Architecture, Engineering, and Test Engineering staff on a wide range of Juniper routing and switching products.
• A proven self-starter, team player, personable, enthusiastic, hard-working, and enjoys interfacing with the customer daily.
• Enthusiastic about learning, training, certifying, and disseminating information on new Juniper products and software, with hands-on experience with multiple vendor products (CISCO, ALU, etc.).
• Expert-level troubleshooting experience to isolate and identify configuration, design, and software anomalies, with the ability to clearly articulate findings in written and verbal communications with the customer's staff.
• Experience with test sets including Spirent and IXIA.