Field Service Engineer

Field Service Engineer

Position Location: Chicago, IL

Position Type: Direct Hire

Position Salary: $65,000 - $90,000 (Depending on Experience) + Bonuses

Responsibilities:

• Installation, repair, and process engineering support of company automation equipment
• Field Installation of automation equipment throughout North America.
• Field Troubleshoot, Repair, Training, and Process support of automation equipment.
• Field Custom Modification & Retrofit of automation equipment.
• Customer Management and Engineering Level Technical Phone Support.
• Engineering Level data collection including written and oral reports.
• Comprehension of Electrical schematic, blueprint, and mechatronics drawings.
• Capability of working in both team and independent work environments with limited supervision.
• Strong verbal communication skills with both customer and other company technical depts.
• Knowledge of Windows and must be comfortable installing software.
• Flexibility to travel and perform job assignments at short notice.
• Strong Aptitude with current computing applications and networking processes.
• Flexibility to travel and perform job assignments at short notice locally, and with the U.S.

Responsibilities:

• Bachelor of Science in Engineering preferred
• 3+ years of experience in Field Service Engineering;
• Strong aptitude with electrical and mechanical diagnostics/repairs.
• Aptitude with modern PC applications & networking concepts.
• SMT experience is preferred.
• Must be willing to travel for the role 50-75% of the time US and Canada
• Strong communication skills both verbal and written are a must
• Knowledge of general office procedures and computer literacy are essential for this position.
• Clean driving record and valid driver’s license is required
• The employee must be a team player who can act in a way that fosters harmony and cooperation within the company and with customers.
• Strong analytical skills are required.

Benefits:

• Full Benefits (Medical, Dental, Vision)
• 401K + Matching
• Bonuses
• PTO