Overview
Are you passionate about creating safe and inclusive online communities? Do you want to work at the intersection of Distributed Systems and Artificial Intelligence in a high-scale, customer-facing domain? How about impacting experience for millions of customers? If so, we have an exciting opportunity for you! The Safety, Trust, and Responsibility (STaR) group within the Gaming organization at Microsoft is looking for a Senior Software Engineer to join our team. Our mission is to protect gaming communities at Microsoft and beyond from ongoing and emerging harms. We develop engineering solutions to proactively moderate and filter inappropriate content using state-of-the-art AI techniques.
Our team is full of talented engineers with diverse backgrounds and perspectives, and we can't wait to meet you and see how you bring your unique talents to work with us. A bit more about the team: Our team develops contextual text classification solutions that operate at high scale, meeting low customer latencies and extending across many languages. We are at the cutting edge, leveraging generative AI and prompt optimization technologies. We are developing multi-cloud solutions using technologies across Azure and AWS. Our solutions are designed to be generic, serving not only Gaming but also the rest of Microsoft and supporting third-party customers worldwide. Our team is looking for a Senior Software Engineer to lead engineering efforts through the next generation of technical evolution in the Content Moderation and Safety space. In this role, you will be at the forefront of architecture evolution for a multi-year engineering roadmap as well as leading execution of these solutions. You will also collaborate with other teams across Xbox, Microsoft, and the gaming industry. You will also have the chance to mentor and grow other engineers on your and peer teams, foster a culture of customer focus, collaboration, and drive technical excellence and innovation.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
• Collaborates with appropriate stakeholders to determine user requirements for a scenario.
• Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).
• Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.
• Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.
• Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.