FRFS Site Reliability Engineer - Cloud Operations

Company

Federal Reserve Bank of Chicago

About Us

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedNowSM, FedCash®, FedACH®, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

Summary:

As a Site Reliability Engineer – Cloud Operations you will serve as a lead technical operations expert responsible for the design, implementation, and support of cloud based information technology solutions in current and future state. In this role you will be building, maintaining, and operationalizing infrastructure, security services, and system components in commercial or government cloud service providers to deliver highly available and scalable services.

The level of work required is considered advanced and staff must be able to work under minimal supervision. This job does not have direct reports.

This role will be titled internally differently than the title posted.

Your Responsibilities:

• Lead the operational design, maintenance, and operation of AWS cloud based platform.

• Lead discussion and provide guidance to technical teams regarding operational, technical, and procedural best practices and functional experience

• Lead automation efforts to minimize manual work and ensure transparency in all aspects of the secure cloud ecosystem

• Lead efforts with stakeholders to obtain and translate requirements into technical implementations

• Lead efforts to integrate existing legacy systems with proposed systems by identifying gaps between the current and future state, and leading the development and implementation of solutions

• Oversee and develop continuous delivery and continuous integration frameworks and tools

• Setup framework, processes, and operations for infrastructure as code and automation

• Lead technical and end-user resources to execute detailed tests and analyze testing results.

• Document and communicate issues, solutions, and timelines to appropriate stakeholders

• Assist with implementation of customer side monitoring tools and may lead operation outage events

• Provide timely/responsive technical support and leadership both within and across departments and applications including rotational on call support

• Support production with expertise in monitoring and analytics tools (e.g., Grafana, Dynatrace)

Your Background:

• Bachelor's degree in Computer Science, Information Systems, or equivalent background or experience

• 5+ years working with cloud based platforms (AWS, Azure, Google Cloud, etc.) in an enterprise environment

• 7+ years software engineering experience in a team based environment

• Advanced experience integrating legacy platforms and applications with cloud based systems

• Advanced experience with infrastructure as code tools (CloudFormation, Azure Resource Manager, Terraform, etc.)

• Advanced experience with system configuration tools (Chef, Puppet, Ansible, etc.)

• Advanced experience with implementing architectural frameworks (Service Oriented Architecture, Domain-Driven Design, etc.)

• Advanced experience developing solutions in an iterative (Agile) approach Advanced experience with integrating SaaS providers and working in a multivendor integrated environment Advanced experience with source code management tools (Git, SVN, etc.)

• Advanced experience with CI/build tools Advanced experience with various programming languages (Java, JavaScript, Python, etc.)

• Advanced experience with Web Services, API, REST, RPC

• Advanced knowledge of cloud based platforms AWS, Azure, Google Cloud, etc.

• Strong understanding of advanced networking concepts

• Advanced experience with deploying, managing, operating and monitoring of applications in scalable, highly available and fault tolerant data centers (both on premise and hosted)

• Advanced experience learning, sharing, and implementing best practices with the ability to define operational processes, implement DevOps, deployment checklists, etc.

Your Knowledge and Skills :

• Advanced ability to solve problems by considering available information, prioritizing and making timely decisions; correlate data using standard business and technology tools and approaches, spot trends and apply sound security and risk management principles

• Advanced ability to assess necessary activities and prioritize for completion of assignments using excellent time management, prioritization skills and work ethic

• Strong verbal and written communications skills required.

• Must be able to create and deliver presentations to technical and/or business audience.

• Advanced ability in use of typical office-related technical tools such as Microsoft Visio, PowerPoint and Office

• Advanced ability in use of Atlassian suite of products such as Confluence and Jira.

What we offer:

• Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym, and subsidized cafeteria.

• A continuous learning environment with opportunities to gain new skills and grow your career

Additional Requirements:

• This is a hybrid position requiring a minimum of two days per week in office.

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

• This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.

• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

• This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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