208 Jobs Found for genesys
Job Description A client of Insight Global is looking for a Genesys Cloud IVR Developer to join their team. This team will consist of 10 other members of which are an architect, a few developers, and a few business analysts, and the team will also be collaborating with the operational team throughout the project. On a daily basis, primary duties wi...
Lead Genesys Cloud Developer Location: Hartford, CT Time Type: Full time Posted On: Posted Yesterday Job Requisition ID: JR0028580 Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners, and colleagues. We will fight for others, not against: We will stand up for and cha...
Genesys Routing Composer Developer Austin, TX/Sunnyvale, CA Contract. We are looking for someone that has experience with Genesys Composer routing development and can start contributing immediately. This role requires that the resource is able to come up with the design for new routing workflows and can document those thoroughly. The resource wi...
Technical/Functional Skills • Bachelor's degree preferred. • Genesys Certified Professional Certification highly preferred • Cisco Contact Center Certififcation (or related) • Minimum 3 years of experience working on Genesys Cloud/Pure Cloud Contact Center platform • Knowledge in IVR, Data tables, Call flow, emergency , Change, and Problem Manageme...
Genesys Routing Composer DeveloperAustin, TX. On-siteContractwe are looking for someone that has experience with Genesys Composer routing development and can start contributing immediately. This role requires that the resource is able to come up with the design for new routing workflows and can document those thoroughly. The resource will also be r...
Experience in working with Voice Solutions, specific to Genesys Cloud Any prior experience with Customer Care Voice Technology Operations Network or any Industry Voice Certifications are a Plus Handle SNOW requests and Incidents during support coverage hours Identify opportunities for process improvements Execute support tickets as directed by CAI ...
Location: Austin, TX We are looking for a Engage Voice Enginner who has good expertise on Engage Vocie Platform working on complex SIP Infrastructure and is proficient in troubleshooting /understing sip messaging Solid experience with Genesys SIP stack or other Contact Center Voice solutions Extensive experience with Genesys Voice Application Troub...
A Genesys Reporting Developer is responsible for designing, developing, and maintaining reporting solutions within the Genesys platform. Here's a general outline of what the job description might entail: **Job Description:** **Responsibilities:** 1. **Design and Development:** Design, develop, and implement reporting solutions using Genesys reporti...
About the job IVR/Chatbot Developer, Digital CX Role: IVR/Chatbot Developer, Digital CX The IVR/Chatbot developer will be able to design, develop, and implement Genesys CX Contact Center IVR applications. The IVR/Chatbot developer will be responsible for designing and developing Genesys CX call flow creation in architect, data actions, scripting...
Please go through the job description below and let me know if you or anyone who is looking for a good opportunity. You can reach me on 567-386-3012 . IVR/Chatbot Developer Duration: 6+ Months Contract Location: (Hybrid - 3 days onsite and 2 days remote) - Jersey City / Newark, NJ The IVR/Chatbot developer will be able to do design, develop, and...